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NOVA EXTERIORS 

Frequently Asked Questions

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ENERGY STAR FREQUENTLY ASKED QUESTIONS

GENERAL FAQ

How much will my project cost?

Labor and material costs vary based on style, color, options, location & accessibility of the project. All our products are tailored to each project and priced accordingly. Seasonal benefits and discounts may apply, be sure to ask your representative when receiving your quote.

How long will my project take, from call to install?

All established lead times for installations are approximate but given the close relationship with our manufacturers and suppliers, we are able to provide unmatched accuracy with our timeframes.

  • Windows & Doors – For window and door projects, we rely on real-time manufacturing indicators that can be provided to you once you have made product selections, during the quoting process. 
  • Roofing – We are able to complete roofing projects in as little as 2-4 weeks, with current lead times.
  • Siding –  Siding projects are currently trending in the 8-16 week timeframe, depending on product selection and availability of unique products.

 

What are your product and labor warranties?
  • Windows & Doors
      1. Installation –  NOVA Exteriors offers a lifetime warranty for window and door installation, valid as long as the homeowner owns the home. Our labor warranty is designed to protect the consumer from poor or faulty workmanship. It is not transferable to the next homeowner.
      2. Product – We carry products with industry leading warranties, offered by the manufacturers. Our products have specific warranties for each component, which we can provide at the time of quote.
  • Siding
      1. Installation – NOVA Exteriors offers a lifetime warranty, valid as long as the homeowner owns the home. Our labor warranty is designed to protect the consumer from poor or faulty workmanship. It is not transferable to the next homeowner.
      2. Material – Generally, lifetime warranties are offered by the manufacturers, specifically detailed within the warranty document. Warranties vary among manufacturers. 
  • Roofing
    1. Installation – A 10-year labor warranty is offered by NOVA Exteriors, valid as long as the homeowner owns the home. Our labor warranty is designed to protect the consumer from poor or faulty workmanship. It is not transferable to the next homeowner.
    2. Material – NOVA Exteriors is a certified CertainTeed ShingleMaster outfit offering its customers a level 4 SureStart warranty. This provides the customer with opportunities for up to 50 years of coverage for labor and materials on most roofing products. Manufacturer’s warranties are transferable.
Do you offer financing and what payment options are available?

We offer Wells Fargo financing, which can be applied for directly through our website. Plans offered range from 18-month zero-percent interest to low-percent monthly installments. We also offer as little as 10% down on financed projects. We accept checks and all major credit cards. All estimates are free.

How long has NOVA Exteriors been in business?

We were established in 1995 by our founder and President, Peter Vlantis.

How do you ensure your installers provide quality workmanship?

Since 1995, NOVA Exteriors has become well respected and known to provide top quality work. We have the great fortune of sharing with our community that our installers have been with us for decades, helping to ensure peace of mind to our customers that we have a longstanding history of providing top tier service at a fair price. 

Do your products qualify for any tax credits?

Many of our products qualify for Energy Star tax credits.  Because energy tax credits vary year-to-year, NOVA Exteriors recommends customers speak with their tax advisor about the latest incentives. We will be happy to provide any required documentation to support what programs are available. We have established long term relationships with the top performing manufacturers that stay up to date with all energy efficient technologies; we are committed to providing the best products to our customers.

How does NOVA Exteriors work with HOAS?

In approximately 30 years, NOVA Exteriors has completed over ten thousand successful installations, of which 98% of our customers have belonged to an HOA. During that time, we have been able to meet any and all requirements. 

What areas does NOVA Exteriors work in?

Nova Exteriors is licensed to work in Virginia, Maryland, and DC.  

How long do your sales appointments take?

Our sales representatives will take as little or as much time as each homeowner feels necessary. We ask homeowners to allow 30-45 minutes for most appointments, to ensure we can answer any questions you may have. 

How do I request warranty service on a product installed by Nova Exteriors?

For customers who have purchased from us and need service on their installed products, please submit a ticket to our service department at:  www.novaexteriors.com/request-service. This will send a direct notification to our service team, who will assign a service technician to resolve any issues. 

Manufacturer’s Warranties
  • Roofing - SureStart Plus Level 3 & Level 4 Warranties, provided by CertainTeed, are sent to all homeowners via USPS within 45 days of the completed installation.
  • Windows - Homeowners will be provided a link and order number to register the warranties, upon completion of the project.
  • Doors - Homeowners will be provided a link and order number to register the warranties, upon completion of the project.
  • Siding - Homeowners will be provided a link to register the warranties, upon completion of the project.

ROOF FAQ

What type of roofing does NOVA Exteriors focus on?

Nova Exteriors primarily focuses on sloped residential full replacement roofing projects.

Does NOVA Exteriors do repairs?

Nova Exteriors is primarily a full replacement company that focuses on complete roofing systems that protect the customer and their home with extensive warranties, and the latest in weather protection technology. We do not offer minor repairs. All of our estimates are free.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do flat or metal roofs?

Nova Exteriors will offer flat or metal roof installations as a secondary service, meaning, if we are replacing an existing asphalt roof, and any one of these services represent less than 10% of the overall project then we will provide the installation. We will not do flat or metal roofs as a stand alone project. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do commercial roofing?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform commercial work.

Does NOVA Exteriors do new construction?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform new construction work.

Does NOVA Exteriors do skylights?

Nova Exteriors has replaced 100s of skylights over the years. We generally like to include them as an addition to a roof project, but there are situations where we will replace a skylight as a stand alone project. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do synthetic roofing?

Nova Exteriors offers an array of roofing products, of which include synthetic roofing systems. This includes but is not limited to synthetic slate, and synthetic cedar. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do natural slate/ natural cedar?
  • Natural Slate: Due to the advances in the synthetic market, we have found that it has been more cost effective to stick to the synthetic slate products, eliminating the need or opportunity to install any natural slate.
  • Natural Cedar: Nova Exteriors has installed many natural cedar roofing projects over the years, now with the advancement of synthetic technology, and the increase of natural wood pricing, there has been a drastic decline in natural cedar installation. Please feel free to contact the office for more information. All estimates are free.
Can NOVA Exteriors do a tie in to an already adjoining roof?

In the local MD-VA area, there are many duplex/townhouse buildings that require 2 roofs to be tied in together. This is a non-issue, and Nova Exteriors has a lot of experience completing many of these installations. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do solar panel installation?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors, but we do not offer solar panel installation.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do insulation/removal?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors, but we do not offer insulation removal. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do insurance related work?

Nova Exteriors focuses on Windows, Siding, Roofing, & Doors on the exterior of the home. Over the years we have become versed in working with all major insurance companies, we can produce Xactimate reports, establish a communication with your adjuster, and provide all proper documentation to maximize claims and offer full services for homeowners so that they do not have to become insurance experts and/or general contractors. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do roof inspections?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors; our customers call us when they know full replacement is imminent and for customers that know they have sustained wind or hail damage. Please feel free to contact the office for more information. All estimates are free.

SIDING FAQ

Does NOVA Exteriors do repairs?

Nova Exteriors is primarily a full replacement company that focuses on complete siding systems that protect the customer and their home with extensive warranties, and the latest in weather protection technology. We do not offer minor repairs. All of our estimates are free.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do new construction?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform new construction work. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do insurance related work?

Nova Exteriors focuses on Windows, Siding, Roofing, & Doors on the exterior of the home. Over the years we have become versed in working with all major insurance companies, we can produce Xactimate reports, establish a communication with your adjuster, and provide all proper documentation to maximize claims and offer full services for homeowners so that they do not have to become insurance experts and/or general contractors. Please feel free to contact the office for more information. All estimates are free. 

Does NOVA Exteriors do siding inspections?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors; our customers call us when they know full replacement is imminent and for customers that know they have sustained wind or hail damage. Please feel free to contact the office for more information. All estimates are free.

What type siding does NOVA Exteriors focus on?

Nova Exteriors primarily focuses on high end vinyl replacement siding. With upgraded accessories, home wrapping, and backer systems, we can bring any home to a brand new life. With a variety of manufacturers and styles at our disposal. Please feel free to contact the office for more information. All estimates are free

What type of backing systems does NOVA Exteriors use?

Nova Exteriors has access to all of the latest in technology in available backing systems. They range from standard ¼” fanfold, all the way up to your fully coextruded full foam back insulated siding. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do commercial siding?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform commercial work. Please feel free to contact the office for more information. All estimates are free.

WINDOWS FAQ

Does NOVA Exteriors do repair work?

Nova Exteriors is primarily a full replacement company that focuses on complete siding systems that protect the customer and their home with extensive warranties, and the latest in weather protection technology. We do not offer minor repairs. All of our estimates are free.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do new construction?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform new construction work.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do insurance related work?

Nova Exteriors focuses on Windows, Siding, Roofing, & Doors on the exterior of the home. Over the years we have become versed in working with all major insurance companies, we can produce Xactimate reports, establish a communication with your adjuster, and provide all proper documentation to maximize claims and offer full services for homeowners so that they do not have to become insurance experts and/or general contractors. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do window inspections?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors; our customers call us when they know full replacement is imminent and for customers that know they have sustained wind or hail damage. Please feel free to contact the office for more information. All estimates are free.

What type of windows does NOVA Exteriors focus on?

Nova Exteriors focuses on residential, vinyl replacement windows that are custom built for each home that offers the latest technology in energy efficiency, aesthetics, and warranties. Please feel free to contact the office for more information. All estimates are free.

Can NOVA Exteriors make my windows wider or longer?

Altering the dimensions of an existing opening has to be done with the utmost consideration. Taking a window and using its existing width to bring it further down to the floor (aka cutdown) is something that Nova Exteriors can take on. An alteration of an opening (door or window) making it wider than an existing opening moves into changing the structure of an existing exterior wall. This will require architectural drawings, permits, and inspections. All of these will have a tremendous impact on the cost. 

Nova Exteriors is not set up to perform business in this capacity and cannot create an alteration to widen an opening. Please keep this in mind when entertaining other contractors to get this type of work done. Further, consider electrical and HVAC as well as what may be on the outside of the exterior wall where you are doing the alteration because they may have a direct impact on the cost. Please feel free to contact the office for more information. All estimates are free.

Do you sell wood windows?

Nova Exteriors specializes in vinyl replacement windows. Due to the advancements in vinyl technology, especially in the last 10-15 years, and the increase in cost of natural products such as wood. We have seen a widening gap in the cost between vinyl and wood, with wood being way more expensive. Vinyl now, with its multi-chambered I - Beam construction, along with foam filled frames- and increased aesthetic design, has been able to match the beauty, strength and energy efficiency of wood for a ⅓ of the cost; while limiting the scarring, and expansion and contraction that make wood products difficult to open and close. If we add our ability to customize the opening, and create glass versatility, we find that vinyl replacement windows become nearly impossible to beat in the replacement window industry. All of our estimates are free. Please feel free to contact the office for more information. All estimates are free.

DOOR FAQ

Does NOVA Exteriors do repairs?

Nova Exteriors is primarily a full replacement company that focuses on complete siding systems that protect the customer and their home with extensive warranties, and the latest in weather protection technology. We do not offer minor repairs. All of our estimates are free.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do new construction?

Nova Exteriors focuses its attention and talents on the residential side of the market. We do not perform new construction work.Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do insurance related work?

Nova Exteriors focuses on Windows, Siding, Roofing, & Doors on the exterior of the home. Over the years we have become versed in working with all major insurance companies, we can produce Xactimate reports, establish a communication with your adjuster, and provide all proper documentation to maximize claims and offer full services for homeowners so that they do not have to become insurance experts and/or general contractors. Please feel free to contact the office for more information. All estimates are free.

Does NOVA Exteriors do door inspections?

Nova Exteriors is primarily a remodeling company that focuses on Siding, Roofing, Windows & Doors; our customers call us when they know full replacement is imminent and for customers that know they have sustained wind or hail damage. Please feel free to contact the office for more information. All estimates are free.

What type of doors does NOVA Exteriors focus on?

Nova Exteriors focuses primarily on residential replacement exterior doors. We offer a variety of styles and options that range from single entry doors to french doors, sidelights, patio doors, sliding doors, french doors, steel & fiberglass doors.

Can NOVA Exteriors make my doors wider?

Altering the dimensions of an existing opening has to be done with the utmost consideration. Taking a window and using its existing width to bring it further down to the floor (aka cutdown) is something that Nova Exteriors can take on. An alteration of an opening (door or window) making it wider than an existing opening moves into changing the structure of an existing exterior wall. This will require architectural drawings, permits, and inspections. All of these will have a tremendous impact on the cost. 

Nova Exteriors is not set up to perform business in this capacity and cannot create an alteration to widen an opening. Please keep this in mind when entertaining other contractors to get this type of work done. Further, consider electrical and HVAC as well as what may be on the outside of the exterior wall where you are doing the alteration because they may have a direct impact on the cost. Please feel free to contact the office for more information. All estimates are free.

SAVE ON ENERGY BILLS WITH ENERGY STAR® CERTIFIED WINDOWS AND DOORS AND TAKE ADVANTAGE OF THE ENERGY STAR TAX CREDIT

Learn from NOVA Exteriors’ home improvement experts about the Energy Star tax credit, including potential savings for energy-efficient homes and eligibility requirements.

Take advantage of the Energy Star Tax Credit before it’s too late

Get started today by calling NOVA Exteriors at (703) 322-1500 to book your free estimate.

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