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The Reasons Why We Request to Meet With All Homeowners
Have you ever experienced a situation where you simply try to get an estimate on a home improvement and the company that “you” called asked for your “husband” / “wife” to be in attendance?
Many first thoughts are, “is this company sexist? They don’t think a woman can get an estimate for windows?” Or, “is this a scam? Is this company I just called going to apply pressure to buy? Is this company I just called any good? There are ten other companies I can call that would gladly provide me with a price without any spouse present.”
The truth about setting up an estimate with all of the decision makers, both husband and wife, life partners, business partners, is that it is a much more efficient and effective way for Nova to educate our potential customers.
All of our estimates are free. We give exact pricing with a detailed explanation outlining the value of the product, services and warranties that are packed within that price.
With a rapidly changing market place Nova has continued to make the adjustments necessary in order to continue business and grow into the field of home improvement. In the 90’s we started out as an exterior company offering our core products. Now, in the year 2010, we have moved into Handyman, Kitchen & Bath. What this means for Nova is that we are meeting with more new customers than ever.
We are providing over 100 quotes per week. With competition as tough as it has ever been, Nova knows a huge part of why homeowners make a decision is price. In order to keep our costs down we simply request all “decision makers” are present.
The wonderful by-product of our effort to be efficient is that you, the homeowner, can acquire a complete understanding of all of the products & services that we offer as well as what products & services are out in the market place, and with you and your partner sitting side by side at the time of the presentation you both (all) can make a good decision based on all of the facts.
We know whether or not you choose Nova Exteriors for the product or service you’re inquiring about today, chances are, due to our professional, efficient, and educated presentation you will call on us again in the future.
In the end, asking to meet with all homeowners is not a sexist, scamming way for a company to stack the sales percentage deck in their favor. It really is about good business practice that focuses on you, the customer.
I don’t know about you, but I personally expect that any purchase I make, both big and small is all about me, the consumer. |
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